Returns & Exchanges

The Omaha Storm Chasers Official Store wants you to be completely satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed merchandise. Please note that custom jerseys and final sale items are not eligible for return unless a manufacturing defect is present.

1

Verify Eligibility

Ensure your items are in original condition with all tags attached and were purchased within the last 30 days.

2

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

3

Package and Ship

Securely pack your items and use the prepaid shipping label provided via the portal to drop off your package at any authorized carrier location.

4

Receive Refund

Once our warehouse team inspects your return, a refund will be issued to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing